Contact Us

2127 Thomas Road
Memphis, TN USA 38134


saundra@midsouthproducts.com Click here to send us an email online

Toll Free: 800-748-7494
Local: 901-458-6826
Fax: 901-458-0905


Hours of operation:
8:30am - 5:00pm CST M - F

Order Info

WE DO NOT ACCEPT ORDERS FROM AMAZON RETAILERS!

General Requirements

  • Mid-South Products is wholesale only.
  • We do not sell directly to the public.
  • We will need a copy of your business tax ID.
  • Customer must be logged in to see prices.
  • Our minimum order requirement is $200. Order must have minimum quantity of each item.
  • You may order via our website, phone, e-mail, or fax.
  • Shipping is by UPS ground unless otherwise requested.
  • Terms for new accounts are MasterCard or Visa. Net 30 terms are available after first order with a credit check. Please allow 1-2 weeks for approval.

Browsing our website

  • Recommended Browser: Internet Explorer 7 or above, Firefox 4 or above with java script enabled.
  • Please contact us if you have any issues or recommendations about the website.

Product Themes

  • All our "categories" are now in collections organized by Theme, which we believe will help you find more items than you knew were available on our previous websites.
  • Themes usually refer to specific people or TV shows (like Elvis, or Betty Boop), but can also more broadly encompass products (like Superheroes or Cartoon Characters).
  • You can see common themes in the top navigation bar, but you can view a list of all themes by pointing to More Themes and then clicking All Product Themes, or clicking the same link at the bottom of the website.

Product Tags

  • Tags are a fairly new concept.  They help to sub-categorize products where each item is "tagged" with certain product types, like Books & Movies, or T-shirts.  
  • You can click the tags at the top of each product listing page to narrow down your search.
  • Some products will exist for multiple tags so they are easier to find in multiple places.
  • Another great option with tags, is that you can see a certain type of product across all product themes.  Say you want to see all T-shirts for all themes.  Click "All Products" in the top navigation bar and then click the tag "T-shirts".  

Ordering Online

  1. Browse the online catalog by clicking product Themes and Tags.  You can also quickly find an item by using the search bar at the top of the website.
  2. Add items to your shopping cart by selecting the quantity and clicking the Add To Cart button. (Note: some items, like t-shirts, will require you to select additional options, like size and color.)
  3. After adding an item to your cart, you can continue shopping, or once you meet the minimum requirement of $200, then you will see the Checkout button.
  4. On checkout, you can provide us with a separate shipping address from the billing address you provide.
  5. Shipping costs will be determined at a later time, hence you will see the option for shipping selected as "Shipping Determined Later".
  6. You have the option to pay by Credit Card, COD,  or Terms (Net 30) for online orders (See Payments below)
  7. Once you have confirmed your order, you will have the option to print a copy of the confirmation page, however, you will also receive a copy in your email.

Payments

  • Credit Cards (CC): We do not take your credit card information online at this time, but instead use an offline payment processor.
    • If you are a new customer, we will contact you to obtain your cc info.
    • If you are an existing customer, we can re-use the cc we have on file for you, or you can indicate that you want to use another card.
    • Your credit card will not be charged until we have received your order and the shipping cost has been determined. 
  • Terms (Net 30): Only customers that have been pre-approved to pay via the Terms option will have their orders processed.  Contact us to find out more.
  • Cash On Delivery (COD): Only customers that have been pre-approved to pay via the COD option will have their orders processed.  Contact us to find out more.

Special Notes

  • Some products require a minimum quantity to order, hence, if the first value shown is '3', then you cannot order less than '3'. 
  • Grouped products used to be priced per item and required you to order the correct multiple in quantity.  These products now are sold by the group or "set", i.e., a box of 50 lighters is now ordered per box (quantity 1) instead of per item.  Though the price per lighter might be 0.25, the product price will now show $12.50.